Ground ambulance services are not covered by surprise medical billing laws

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To get help, you can:

• File an appeal with your health plan.
• Contact the agency that regulates your health plan. To find that agency, check your health plan’s member booklet or ask your company’s benefit coordinator.
• Learn how to file a complaint about a self-funded health plan.
• Call our Help Line at 800-252-3439 if you can’t find the agency that regulates your health plan.