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Texas Department of Insurance
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TEXFIRS: Frequently Asked Questions

What is TEXFIRS?

Texas Fire Incident Reporting System (TEXFIRS) office assists Texas fire departments in reporting through the National Emergency Response Information System (NERIS). TEXFIRS office provides incident reporting administration, training, and analyzes fire incident data for the state.


What is NERIS?

The National Emergency Response Information System (NERIS) is a new, cloud-based platform developed by the U.S. Fire Administration (USFA) and FSRI to modernize how fire and emergency services report and analyze incidents. It replaced the legacy NFIRS in February 2026 and is used by fire and EMS departments for daily incident reporting, and analyzing data in real-time, covering all-hazard incidents, wildland-urban interface events, and community risk reduction.


What is Texas participation in NERIS?

Select TX in the State drop down.


What are the steps for onboarding to NERIS?

To board NERIS, your department must first be recognized as a legal fire department, either functioning as a local agency within a primary local jurisdiction or registered as a legal organization (for example, a nonprofit) within the state.

Create a NERIS User Account

  1. Option 1: FDs already created in NERIS by FSRI & have not logged in yet: Complete NERIS Onboarding form. Select your department from dropdown list by typing department name and complete all required fields. Important Notes - Initial department admin request routes through SFMO for approval. When approved by SFMO you will get 2 emails: First email, notification that your department has been added. Second email, a temporary password (expires after 28 days) for log-in to NERIS. Once your temporary password has been changed, your permanent password never expires, and you have access to NERIS. If you were sent a temporary password & it has been more than 28 days or forget your permanent password, you can use the Forgot Password form.
  1. Option 2: FDs who are not found/have not been created in NERIS need to email the “Add Fire Department” request to the NERIS Helpdesk.

Onboarding & Verification

After you have obtained your permanent password, log into NERIS and:

  1. Set up Your Department Profile
    • Add users who need access
    • Enter dept details (contact info, head quarter address, jurisdiction, services, shifts)
    • Technical details about dispatch (RMS)
    • ISO rating
  2. Add your station-level details, including resources (equipment), each station and staffing
  3. Confirm all data at the bottom of the page. Check the confirmation box at the bottom of your department’s profile page.  This lets us know that the department detailed information that was loaded into NERIS has been viewed & confirmed by the department.

How do I submit data?

  1. Direct Entry (NERIS App): Users enter incident data directly into the NERIS platform.
  2. Vendor/RMS Entry: Departments use third-party RMS software that integrates with NERIS to send data.
  3. CAD Integration: Fire departments can set up Computer-Aided Dispatch (CAD) systems to automatically populate NERIS incident lists, requiring less manual entry.

Is reporting to TEXFIRS mandatory?

Incident reporting in Texas is not state-mandated. However, NERIS is the main source of incident data and detailed analysis on statewide issues that provide valuable information on fire and non-fire incidents, including loss of life and property.


Do I need to submit data to TEXFIRS and NERIS?

No, you don’t need to send your incident data to the TEXFIRS office. Reporting incident data can only be done directly through the NERIS platform or by your RMS third-party vendor.


When is the fire-incident data due to NERIS?

Unlike the monthly batch reports of NFIRS, NERIS supports and encourages daily or "near real-time" submission of incident data.


Does the Assistance to Firefighters Grant (AFG) Program require reporting to NERIS?

While incident reporting is not a prerequisite for applying for AFG Program funding, departments that receive funding must agree to provide information to the National Emergency Response Information System (NERIS) for the grant's performance period, beginning January 1, 2026.

If your department gets an AFG grant, you must provide reports to NERIS during the grant’s period of performance. The period of performance is one calendar year from the date the grant is awarded. It’s best if you provide reports before the period of performance starts. Any grantee that stops reporting to NERIS during their grant period of performance is subject to having their award modified or withdrawn.


Where can I get assistance with logging incidents?

To learn more, go to  NERIS Training Videos.


What happens if someone knowingly makes a false entry into NERIS?

They could be charged with tampering with a governmental record. A governmental record includes anything received or kept by government for information. See  Texas Penal Code Chapter 37.


How can I obtain census data for my city?

You can get demographic data from the  U.S. Census Bureau's website.

For census tract information, visit the  U.S. Census Bureau Census Tract Street Locator.

You may also contact us for help with census tract information, or the  State Library and Archives at 512-463-5455.


Where can I find the National Fire Danger Rating System weather station information?

You can get the weather station information on the  Texas Interagency Coordination Center’s website.

For more information, contact: TEXFIRS@tdi.texas.gov

Last updated: 4/7/2026